Can't update-help completely after Windows 10 upgrade

This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Jeff Taylor Jeff Taylor 8 months, 1 week ago.

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  • #36412
    Profile photo of Jeff Taylor
    Jeff Taylor
    Participant

    Just updated my laptop form Windows 7 to 10 Ent. and when I open PS under Administrator context and run update-help, I get these errors.

    PS C:\WINDOWS\system32> update-help
    update-help : Failed to update Help for the module(s) 'ActiveDirectory, GroupPolicy' with UI culture(s) {en-US} : Access to the path
    'C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\ActiveDirectory\en-US\Microsoft.ActiveDirectory.Management.dll-help.xml' is denied.
    At line:1 char:1
    + update-help
    + ~~~~~~~~~~~
    + CategoryInfo : InvalidOperation: (:) [Update-Help], Exception
    + FullyQualifiedErrorId : UnknownErrorId,Microsoft.PowerShell.Commands.UpdateHelpCommand

    update-help : Failed to update Help for the module(s) 'NetworkController' with UI culture(s) {en-US} : Unable to connect to Help
    content. The server on which Help content is stored might not be available. Verify that the server is available, or wait until the
    server is back online, and then try the command again.
    At line:1 char:1
    + update-help
    + ~~~~~~~~~~~
    + CategoryInfo : InvalidOperation: (:) [Update-Help], Exception
    + FullyQualifiedErrorId : UnableToConnect,Microsoft.PowerShell.Commands.UpdateHelpCommand

    update-help : Failed to update Help for the module(s) 'StorageReplica' with UI culture(s) {en-US} : Unable to retrieve the HelpInfo
    XML file for UI culture en-US. Make sure the HelpInfoUri property in the module manifest is valid or check your network connection and
    then try the command again.
    At line:1 char:1
    + update-help
    + ~~~~~~~~~~~
    + CategoryInfo : ResourceUnavailable: (:) [Update-Help], Exception
    + FullyQualifiedErrorId : UnableToRetrieveHelpInfoXml,Microsoft.PowerShell.Commands.UpdateHelpCommand

    I've seen a similar error on DCs as well.... what gives with the access denied? I'm a local admin and PowerShell is run under Administrator.

    It's not even a User Profile path.

  • #36418
    Profile photo of Nagendra Narembally
    Nagendra Narembally
    Participant

    First check whether you have a proxy settings on your machine.

    netsh winhttp show proxy

    If you have a proxy connection then you can reset to bypass the proxy connection to update the help.

    netsh winhttp reset proxy

    update-help -verbose

    Or you can set the proxy settings either entering the server name or importing from the IE

    netsh winhttp set proxy proxy-server="server:8080"

    netsh winhttp import proxy source=ie

    If that does not works out then try out by creating a new webclient object

    $webclient = New-Object System.Net.WebClient
    $creds = Get-Credential
    $webclient.Proxy.Credentials = $creds
    update-help

    update-help basically connects to a download URL which will redirect to another URL which has updated help files, so your machines might be having a connection problem with the MS download servers.

  • #37166
    Profile photo of Jeff Taylor
    Jeff Taylor
    Participant

    The issue was that only the TRUSTED INSTALLER had permissions (Full Control) to change the file. I changed ownership to the local admin group and assigned full control to the file and was able to update help. Fixed this on both a Windows 2012 R2 DC and a Windows 10 Ent. wkstn.

    PS C:\> Update-Help -Force -Module active* -Verbose
    VERBOSE: Resolving URI: "http://go.microsoft.com/fwlink/?linkid=390743"
    VERBOSE: Your connection has been redirected to the following URI: "http://download.microsoft.c
    om/download/C/8/5/C8594BD4-011D-4EB6-981A-711D85A42AF9/"
    VERBOSE: Performing the operation "Update-Help" on target "ActiveDirectory, Current Version: 5.
    0.0.0, Available Version: 5.0.0.0, UICulture: en-US".
    VERBOSE: ActiveDirectory: Updated C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\ActiveDire
    ctory\en-US\Microsoft.ActiveDirectory.Management.dll-help.xml. Culture en-US Version 5.0.0.0

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