remove all licenses from a user in O365

[acer460527]

Hi,
I’m trying to remove all the licenses from a given user in 0365

when I try to execute this code

$csvFileLocation = “c:\temp\csv\toRemove.csv”
$users = Import-Csv -Path $csvFileLocation
foreach ($user in $users) {
$upn = $user.UserPrincipalName
(get-MsolUser -UserPrincipalName $upn).licenses.AccountSkuId |
foreach{
Set-MsolUserLicense -UserPrincipalName $upn -RemoveLicenses $_
}
}

then I get this error

Set-MsolUserLicense : Unknown error occurred.
At line:5 char:9
+ foreach{Set-MsolUserLicense -UserPrincipalName $upn -RemoveLicenses $ …
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OperationStopped: (:) [Set-MsolUserLicense], MicrosoftOnlineException
+ FullyQualifiedErrorId : Microsoft.Online.Administration.Automation.InvalidOperationOnGroupInheritedLicenseException,Microsoft.Online.Administration.Automation.Set
UserLicense

 

how do I solve this?

 

Paul

 

• This topic was modified 3 weeks, 1 day ago by acer460527.

[Olaf Participant Topics: 4 Replies: 2249 Points: 5,494Rank: Community MVP]

According to the help this should be enough:

$csvFileLocation = 'c:\temp\csv\toRemove.csv'
$users = Import-Csv -Path $csvFileLocation
foreach ($user in $users) {
    $Licenses = (Get-MsolUser -UserPrincipalName $user.UserPrincipalName).licenses.AccountSkuId
    Set-MsolUserLicense -UserPrincipalName $user.UserPrincipalName -RemoveLicenses $Licenses
}

[acer460527 Participant Topics: 30 Replies: 74 Points: 402Rank: Contributor]

Hi Olaf,

When I try your code I get this error

Set-MsolUserLicense : Unknown error occurred.
At line:5 char:5
+ Set-MsolUserLicense -UserPrincipalName $user.UserPrincipalName -R …
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OperationStopped: (:) [Set-MsolUserLicense], MicrosoftOnlineException
+ FullyQualifiedErrorId : Microsoft.Online.Administration.Automation.InvalidOperationOnGroupInheritedLicenseException,Microsoft.Online.Administration.Automation.Set
UserLicense

which seems to be the same as mine by the looks of it

 

Paul

[Olaf Participant Topics: 4 Replies: 2249 Points: 5,494Rank: Community MVP]

Hmmm …. did you assign the licenses through a group membership or direct?

[AndySvints Participant Topics: 0 Replies: 14 Points: 177Rank: Participant]

Hello Paul,

What type of license you have on the tenant?

Some licenses need to be removed before the others, as they might be dependent on each other.

Please review following thread:

https://techcommunity.microsoft.com/t5/office-365/error-when-trying-to-remove-a-license/m-p/308969

[acer460527]

Olaf,
I know that for the Office365 the user is put in a security group in AD to be able to use office when I look up the same user in AzureAD then I see this info if this is usefull to you

Communications Credits	Active	1/1	Inherited (Office365License-Users)
Enterprise Mobility + Security E5	Active	9/9	Inherited (Office365License-Users)
Office 365 E5	Active	36/39	Inherited (Office365License-Users)

 

or do I need to remove the licenses directly from azureAD?

 

Update:

removing the license from on Prem AD sorted this out

 

Paul

 

• This reply was modified 3 weeks, 1 day ago by acer460527.
• This reply was modified 3 weeks, 1 day ago by acer460527.

[Olaf Participant Topics: 4 Replies: 2249 Points: 5,494Rank: Community MVP]

acer460527 wrote:

or do I need to remove the licenses directly from azureAD?

You can remove the licenses this way only when you assigned them directly. … it’s a kind of logic … when you remove the license while the according group membership is still “active” the license will “come back“. 😉

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