Take screenshot of a remote users desktop

This topic contains 3 replies, has 3 voices, and was last updated by Profile photo of Andy Smith Andy Smith 7 months, 3 weeks ago.

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  • #37781
    Profile photo of Andy Smith
    Andy Smith
    Participant

    Evenign all

    I was wondering if its possible to take a screenshot for a remote users screen.

    My script is for desktop support users and one of them asked is it possible to do this.

    So when a users says whats this on my screen you can do a quick screen capture instead of going through the whole remote assist.

    I was thinking if it's possible i would try and get the script to send a confirmation message to the user before running the script

    Any assistance would be appriciated

  • #37784
    Profile photo of Richard Diphoorn
    Richard Diphoorn
    Participant

    Look at this post: http://www.adminarsenal.com/admin-arsenal-blog/capturing-screenshots-with-powershell-and-net/

    And instead of using that tool what is suggested there, you can use Invoke-Command to execute the code on the remote computer. See this blogpost: https://4sysops.com/archives/use-powershell-invoke-command-to-run-scripts-on-remote-computers/

  • #37788
    Profile photo of Justin King
    Justin King
    Participant

    While not what you're asking, I think PSR is ideal for these scenarios (problem step recorder, been built-in for awhile now). Have them run PSR, hit record, then recreate the problem. It will save screenshots and actions into a zip for you (up to 100 steps, so don't try to leave it on all day).

  • #37879
    Profile photo of Andy Smith
    Andy Smith
    Participant

    Thanks guys

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